Terms & Conditions

Terms and Conditions for KOKU SCRIPTS IKE
Effective Date: 26 Oct 2023

1. Introduction
Welcome to KOKU SCRIPTS P.C.’s website (hereafter "the Website"). These Terms and Conditions (hereafter "Terms") govern your use of the Website and your purchase of our digital products. By accessing and using the Website, you agree to comply with these Terms. If you do not agree to these Terms, please do not use the Website.

2. Definitions
    • "We," "us," or "our" refers to KOKU SCRIPTS IKE.
    • "You" refers to the user of the Website.

3. Use of the Website
By using the Website, you agree to:
    • Comply with all applicable laws and regulations.
    • Not engage in any conduct that may disrupt or interfere with the proper functioning of the Website.

4. Products
    • Our digital products, are available for purchase directly on the Website.
    • Prices, availability, and product details are subject to change without notice.
    • You may be required to register an account to purchase products.

5. Payment Methods
We offer the following payment methods for your convenience:
    • Bank Transfer (Offline): Payment details will be provided upon selecting this option.
    • Card Payment via VivaWallet Secure System: Secure payment processing provided by VivaWallet.
    • IRIS Payment via VivaWallet Secure System: Secure payment processing provided by VivaWallet.

6. Orders
    • Your order is an offer to purchase our products.
    • We reserve the right to accept or reject your order at our discretion.
    • We will send you an order confirmation upon receiving your order.

7. Delivery
    • Digital products will be delivered electronically, typically via download links or email.
    • We will make reasonable efforts to deliver products promptly but do not guarantee delivery times.

8. Refunds and Returns
    • Refunds for digital products that have already been received are generally not acceptable, except in cases where we approve that the product is not functioning as intended on the client's website.
Refund Approval Process:
    • To request a refund, you must follow our refund approval process, which is as follows:
        1. Contact our customer support team by email within 15 from the date of purchase.
        2. Provide detailed information about the issue you are experiencing with the product and any relevant documentation, screenshots, or other evidence of the problem.
        3. Our support team will review your request and the provided information. We may request additional details if necessary.
        4. If we determine that the product is not functioning as intended on your website due to issues related to the product itself and not due to customization or other factors beyond our control, we may approve a refund.
        5. If a refund is approved, we will process the refund to the original payment method used for the purchase.
    • Please note that we reserve the right to decline refund requests that do not meet the above criteria or for any other reason at our discretion. We may also offer alternative solutions, such as product support or replacement, where applicable.
By requesting a refund, you acknowledge and agree to abide by this refund approval process.

9. Intellectual Property
    • All content on the Website, including product descriptions and images, is our intellectual property and is protected by copyright.
    • You may not use our content without our express written permission.

10. Privacy
    • We collect and process personal data as described in our Privacy Policy.

11. Limitation of Liability
    • We are not liable for any indirect, incidental, special, or consequential damages.
    • Our liability is limited to the purchase price of the product.

12. Governing Law
    • These Terms are governed by the laws of Greece.
    • Any disputes will be subject to the exclusive jurisdiction of the courts in Kalamata Greece.

13. Changes to the Terms
We reserve the right to modify these Terms at any time. Please check these Terms regularly for updates.

14. Contact Us
If you have any questions or concerns regarding these Terms or our products, please contact us at the contact form.